Frequently Asked Questions

Everything you need to know about bringing Eva home.

What materials are used in Eva furniture?

We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and non-toxic finishes to ensure your home remains healthy and beautiful.

How long will my order take to arrive?

Standard shipping typically takes 5-7 business days. For larger furniture pieces, our white-glove delivery service will contact you within 48 hours to schedule a convenient arrival window.

What is your return policy for home decor?

We offer a 30-day trial period for all home accessories. If you aren't completely satisfied, you can return the item in its original packaging for a full refund, minus shipping costs.

Do you offer assembly services?

Yes, many of our larger items qualify for professional in-home assembly. You can select the 'Expert Assembly' option at checkout for a flat-rate fee.

How do I care for my Eva textiles?

Most of our linens and cushion covers are machine washable on a gentle cycle. We recommend air drying and avoiding harsh detergents to maintain the integrity of the natural fibers.

Are your products covered by a warranty?

All Eva furniture pieces come with a limited 5-year warranty covering structural defects and craftsmanship, giving you peace of mind for your investment.