Returns & Exchanges

At Eva, we want you to love your home as much as we do, which is why we offer a 30-day return window on all furniture and decor items. If your purchase isn't the perfect fit for your space, we'll help you find a solution or provide a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original boxing to ensure they remain protected during transit back to our warehouse.

3

Apply Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing